Delivery, Return & Refunds policy

Delivery time and method:

We ship same day as we have all items is stock, once we recive your order we will rap the items as per international standard packing rules. For same day delivery schedule we must receive your orders before 3 PM (PST). Orders recive after 3 PM will be shipped next day. Standard delivery time is 5 to 7 business days for most couriers. Our courier service provider is EMS (Express Mail Service) powered by Pakistan Post.

Shipment tracking:

You can track shipment of your products once the shipment is shipped by customer service department. You will be given tracking code of the shipment in the email by which you can track the status on the courier website.

Thanks for shopping at Ortho Class.
If you are not entirely satisfied with your purchase, we're here to help you.

Returns:

What is the time duration for returning a product?

You have 10 days to return an item from the date you received it.

Conditions:

To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

How to apply for returning item?

Simply email us at orthoclass@outlook.com stating your intentions to return a product with original proof of purchase and that's all. Addtionall;y if you need customer service contact us at by

E-mail: orthoclass@outlook.com

Tel: 03047280550

Who will bear shipping for returning items?

You, the customer will be responsible for paying for your own shipping costs for returning your item.

Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to you by western union or PayPal within 5 to 15 days.

For Customer Service. You can Post us at:

Ortho Class
21/571 Rehmat Elahi Road
Sialkot - 51310 Pakistan

Email at: orthoclass@outlook.com

Call or message us at: 03047280550 only from and between ( 9:00 AM : 5:00 PM )